Privacy policy

Terms of Service – Solvixy

Welcome to Solvixy. By accessing or using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Solvixy provides trending and problem-solving products across Pakistan.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Continued use of our website means you accept these changes.

2. Products & Pricing

  • All products are subject to availability.

  • We strive to display accurate product descriptions and prices; however, errors may occur.

  • Solvixy reserves the right to cancel or refuse any order due to pricing or stock issues.

3. Orders & Payments

  • Orders are confirmed once you receive a confirmation message.

  • We offer Cash on Delivery (COD) and prepaid payment options (if available).

  • You agree to provide accurate and complete information when placing an order.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors.

  • Solvixy is not liable for delays caused by courier services or unforeseen circumstances.

5. Returns, Refunds & Exchanges

  • Please refer to our Return, Refund & Exchange Policy for detailed information.

  • Solvixy reserves the right to approve or reject requests based on policy conditions.

6. User Responsibilities

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Provide false or misleading information

  • Interfere with the website’s functionality or security

7. Intellectual Property

  • All content on this website (logo, images, text, design) belongs to Solvixy.

  • You may not copy, reproduce, or use our content without permission.

8. Limitation of Liability

  • Solvixy is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

  • These terms are governed by the laws of Pakistan.

10. Contact Information

Privacy Policy – Solvixy

At Solvixy, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

  • Name, phone number, and shipping address

  • Email address (if provided)

  • Order and transaction details

  • Device and browsing information (for website improvement)

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate order updates and customer support

  • Improve our products, services, and user experience

  • Send promotional offers (only if you opt in)

3. Data Protection

  • We implement appropriate security measures to protect your data.

  • Your personal information is not sold or rented to third parties.

4. Sharing Information

We may share your information with:

  • Courier companies for delivery purposes

  • Payment providers to process transactions

These partners are required to keep your information secure.

5. Cookies

  • Our website may use cookies to enhance your browsing experience.

  • You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

7. Policy Updates

  • Solvixy may update this Privacy Policy at any time.

  • Changes will be posted on this page.

Thank you for trusting Solvixy — your reliable source for smart, trending, and problem-solving products!